This quality promise covers items that are
defective/tarnished/damaged items. It does not cover issues related to
lost items aka your dog eating your jewelry ;). To claim your warranty,
please email us at: support@evryjewels.com and include the following:
1. Order number
2. Picture of item
3. Description of issues

We stand behind our products and will go above and beyond to ensure you are happy with your new items!